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SAS JET-VIP.COM and Privacy Policy

Table of contents:

  1. Information you provide us with and how it is used
  2. Data Retention Policy for SAS JET-VIP.COM
  3. Legal basis for the processing of your personal information
  4. Cookies and other information that we automatically collect
  5. What cookies does SAS JET-VIP.COM use?
  6. Sharing your information
  7. International Transfers
  8. Protecting your information
  9. Accessing, editing, deleting or transferring your personal information
  10. Updates to this Privacy Policy






In accordance with the “Data Protection Act” No. 78-17 of 6 January 1978, your information is intended for the company SAS JET-VIP.COM responsible for the processing.

JET-VIP.COM
2 avenue Jean Monnet
26000 Valence
France
RCS ROMANS 882 942 972
VAT Number: FR0 882 942 972

You have the right to access, rectify and delete data concerning you.
You can exercise this right by sending an e-mail to the following address: contact@jet-vip.com

By connecting to this site published and put online by SAS JET-VIP.COM, you access content protected by law, in particular by the provisions of the Intellectual Property Code.

The publisher authorizes only a strictly personal use of the data, information or content to which you have access, limited to a temporary recording on your computer for display on a single screen and the reproduction, in a single copy, for backup copy or printing on paper.

Any other use is subject to our express prior authorization. By continuing your visit to our site, you agree to abide by the above restrictions.

Reproduction and distribution rights reserved to the company SAS JET-VIP.COM, which is solely responsible for the content of these pages.

The information on this site is provided free of charge and as a service to the public.
Despite all the care taken with this information posted online, it cannot constitute a contractual document and cannot be used as a basis for legal action.

In this Privacy Policy, we use the term SAS JET-VIP.COM (and “we”, “us” and “our”) to refer to the head office of SAS JET-VIP.COM at the registered address above and its affiliates.

SAS JET-VIP.COM is fully dedicated in protecting our clients’ and visitors’ privacy and ensuring its compliance with European and International regulations. Please take a moment to read the following policy (hereby referred to as the “Data Privacy” or “Privacy Policy”) which explains how we collect, store, use, disclose, transfer and protect the personal information that you provide to us on SAS JET-VIP.COM’s website (the “Website”) and SAS JET-VIP.COM’s mobile application (the “Application”) (together the “Platforms”), or when contacting the SAS JET-VIP.COM’s advisors by telephone, email and other electronic messages, mail or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms. The Platforms may include links to other websites which are not covered by this Privacy Policy.

  1. Information you provide us with and how it is used

    To access certain areas of our Platforms, you will need to register with us. During the registration process you will be asked to submit personal information about yourself. By entering your details in the fields requested, you enable SAS JET-VIP.COM to provide you with the services you select.
    In addition, we may also collect personal information from you when you correspond with us (for instance, if you contact us with a query about one of our services).
    Please note that calls to SAS JET-VIP.COM advisors may be recorded for security, training and development purposes.
    If you choose to interact with SAS JET-VIP.COM via a social media platform or other third-party service, we will collect the information you have provided to us through that platform.
    We also collect certain information automatically about visitors to our Platforms, described in the section headed Cookies and other information that we automatically collect, below.
    The Platforms are not intended for children under the age of 16. However, due to the nature of our services, SAS JET-VIP.COM may collect and maintain travel information about children under the age of 16, when necessary, to comply with aviation or security regulations, for safety or security reasons, or as otherwise necessary for SAS JET-VIP.COM to arrange transportation or other services requested by clients and their guests. We use the information collected about children known to be under age 16 only to provide services.
    If we learn that we have collected or received personal information from a child under age 16 without parental or guardian consent, we will delete that information.
    If a child under 16 years old has provided us with personal information without parental or guardian consent, the parent or guardian may contact us at contact@jet-vip.com.
    The different types of information collected about users of the Platforms and SAS JET-VIP.COM clients include:
  • Information by which our clients and additional passengers traveling with them may be personally identified such as name, address, email address, telephone number, date of birth, and payment information such as bank account information and government-issued identification number (i.e. national identification number, passport number, etc.).
  • Information related to you that individually cannot identify you such as geolocation, medical or health information (to provide you with individual traveling services regarding disability accommodation, food allergies, or medical transportation), and information obtained from public records searches (civil and criminal court records, credit history, etc.).
  • Information you provide to us in emails, text messages, and other electronic communications to organize and fulfill specific requests, and/or about your internet connection, the terminal used to access the Platforms, and your usage details. We collect this information directly from you when you provide it to us, automatically as you navigate through our Platforms (i.e. geolocation, usage details, IP addresses, and information collected through tracking technologies such as cookies), and from third parties such as public records search services and other business partners.

2. Data Retention Policy for SAS JET-VIP.COM

We will keep your personal information for as long as necessary to achieve the purpose for which we collected it (“Storage”).
The maximum Storage period is twenty-four (24) months from the time we received the information from you or collected it ourselves.
The Storage period will reset each time we receive new communication from you or on your behalf.
We may extend the Storage period of your personal information to meet legal requirements or for internal administrative and support functions such as accounting, auditing, and record-keeping.

For job applicants at SAS JET-VIP.COM, we will retain their profile for a period of twelve (12) months for future job openings. If the applicant accepts, we will renew the Storage period for another twelve (12) months.

We may collect the following information:

  • Information provided in forms, registration, and when requesting services from our advisors or purchasing our services. This information may include name, email, phone number, payment preferences, address, passenger(s) name(s), company (when relevant), favorite language for communications, date(s) of birth of passengers, and copies of government-issued identification.
  • Correspondence with our advisors including emails, texts, and other electronic messages.
  • Responses to surveys and client satisfaction questionnaires.
  • Testimonials for marketing purposes.
  • Phone conversation records with our advisors.
  • Services requested.
  • Search queries on our platforms.
  • Information published or displayed on our social network accounts or transmitted through third parties.
  • Navigation and interaction information on our platforms including traffic data, logs, and other communication data collected via automatic data collection technologies.
  • Geolocation data to provide you with relevant charter options and services available near you and to tailor your experience with SAS JET-VIP.COM.
  • Information about your mobile device, computer, and Internet connection to provide you with interoperable and up-to-date platforms and features.

We may use cookies and web beacons to recognize your computer, track user visits, record the popularity of certain contents, and verify our system and server integrity.
You can choose to accept or decline cookies through the Cookie Consent Menu or by modifying your browser settings, although doing so may prevent you from taking full advantage of our platforms.

We will use the information we collect from you for various purposes, including:

  • Managing and delivering services to you, as well as providing after-service care.
  • Granting you access to our platforms, maintaining your SAS JET-VIP.COM accounts across multiple devices, and enabling your participation in interactive features.
  • Sending you notices regarding your account, including billing and other relevant matters.
  • Addressing your specific inquiries and requests.
  • Sending you service-related communications, such as order confirmation and other administrative messages.
  • Sending you marketing communications (including emails) about us and our third-party partners in line with your communication preferences. You can control these updates through the “How to access, edit, delete or transfer your personal information” section below.
  • Conducting market research to improve our platforms, services, and other offerings, and optimizing our operations and resource allocation.
  • Preventing fraudulent and other illegal activities to keep our platforms secure.
  • Fulfilling our obligations and enforcing our rights under any contract between you and us, including billing and collection.
  • Informing you about changes to our platforms, products, and services.
  • Evaluating job applicants who apply for positions at SAS JET-VIP.COM.

3. Legal basis for the processing of your personal information:

The collection, storage, use, and transfer of your personal information by SAS JET-VIP.COM is based on:

A: Your explicit consent, which can be withdrawn at any time (please refer to the section How to access, edit, delete or transfer your personal information hereunder for more information)
B: The fulfillment of a contract between you and SAS JET-VIP.COM, and the respect of our Terms & Conditions
C: compliance with legal obligations
D: your legitimate interests unless those are overridden by your interests or fundamental rights and freedoms, or
E: Preservation of your vital interests or those of third-parties.

You have the right at any time to withdraw your explicit consent for the collection, storage, use, and transfer of personal information. For more information on your rights concerning the personal information we have about you, please refer to the section How to access, edit, delete or transfer your personal information below or contact us at legal@sasjet-vip.com.

4. Cookies and other information that we automatically collect:

SAS JET-VIP.COM logs IP addresses and uses cookies and similar technologies to customize your experience and provide us with information about the way our visitors access our Platforms.
A cookie is a text file containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application. Cookies are widely used to make platforms work or to work more efficiently, as well as to provide information to the owners of the platform.

We use cookies to enhance the online experience of our visitors and better understand how our Platforms are used. For example, cookies can help us remember your language and/or flight destination preferences, tell us whether you have visited our Platforms before, or whether you are a new visitor. They can also help to ensure that the ads you see online are more relevant to you and your interests.

There are two broad categories of cookies: First-party cookies, served directly by SAS JET-VIP.COM to your computer or mobile device. They are used only by SAS JET-VIP.COM to recognize your computer or mobile device when it revisits our Platforms. Third-party cookies, served by a third-party service provider on our Platforms and used by the service provider to recognize your computer or mobile device when it visits other platforms. Third-party cookies are most commonly used for platform analytics or advertising purposes and do not have access to your personal information stored with us.

Cookies can remain on your computer or mobile device for different periods of time. SAS JET-VIP.COM uses both “session cookies” and “permanent cookies”. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed and can be used to recognize your computer or mobile device when you open your browser and browse the Internet again. You can delete permanent cookies at any time by clearing your cache according to your browser settings.

5. What cookies does SAS JET-VIP.COM use?

SAS JET-VIP.COM uses cookies to provide you with a better browsing experience. The following types of cookies are used on the website:

  • Cookies necessary for essential purposes: These cookies are required to provide you with the services available on the website and to use some of its features, such as secure login accounts.
  • Functionality Cookies: These cookies are used to enhance visitors’ experience and enjoyment of the website. For example, some of these cookies enable visitors to specify language or destination preferences.
  • Analytics Cookies: These cookies collect information about how visitors use the website. The information is aggregated and does not identify any individual visitor. The information is used to help run the website more efficiently and to gather broad demographic information.
  • Advertising, Content Sharing and Social Network Cookies: These cookies are used to deliver ads more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to evaluate the effectiveness of advertising and promotion. Content sharing and Social Network cookies enable users to share pages and content through third party social networking and other platforms.

For detailed information about the specific cookies used on the website and the third parties who serve them, please refer to our Cookie Consent Menu. You can use this menu to control your cookie preferences.

You have the right to choose whether or not to accept cookies, and you can set your preferences by using our Cookie Consent Menu or by changing your browser settings. However, please note that if you choose to refuse cookies, you may not be able to use the full functionality of our website.

We may also collect information about your computer or mobile device, including your IP address, operating system, log in times, and browser type, to better understand how visitors use our website and for internal reporting purposes. This information may be anonymized and shared with advertisers, sponsors, or other businesses.

The website may also use third parties, such as network advertisers and ad exchanges, to serve you ads on third party platforms after you leave our website. You may opt-out of receiving certain types of behavioral ads by visiting the third-party websites described in the section on how to control or delete cookies. We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options.

6. Sharing your information

We at SAS JET-VIP.COM, located at 2 avenue Jean Monnet, 26000 Valence, do not rent or sell your personal information to any third party or non-affiliated companies. However, we may share personal information about you under certain circumstances:

  • We may share your personal information with third-party service providers who perform services on our behalf, such as aircraft operators, catering providers, and others who facilitate our services, process payments, collect, store and retrieve your personal information, perform public records searches, and provide services related to our platforms. We ensure that our service providers have adequate data protection in place.
  • If you have provided us with personal information details such as your name and e-mail address through our referral system, we may share your information with specific individuals for the purpose of sending them one-time e-mail invitations or download links to our application.
  • We may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party if we believe it is necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of any third party.
  • In the event of a sale or transfer of all or substantially all of our assets and business to a third party, we may disclose your personal information to the purchasing entity. We will use reasonable efforts to ensure that the entity uses your personal information in a manner consistent with this Privacy Policy.

7. International Transfers

We may transfer, store and process the information we collect in any country or territory where our affiliated companies or third-party service providers are located or maintain facilities. While these territories may not have the same data protection standards as those in your home country, we will continue to protect your personal information in accordance with this Privacy Policy and ensure that our service providers have adequate data protection in place.

8. Protecting your information

We are committed to protecting the personal information we collect from you. We restrict access to your personal information to employees who need it to provide products or services to you or to perform their jobs. We have appropriate technical and organizational safeguards in place to protect your personal information against unauthorized or unlawful processing, accidental loss, damage, or destruction. However, we cannot guarantee the absolute security of your personal information transmitted to our platforms over the Internet.

You are responsible for maintaining the confidentiality of your password, and we urge you not to share it with anyone.

9. Accessing, editing, deleting or transferring your personal information

You have the right to access, edit, delete, or transfer your personal information at any time. You can also correct any inaccuracies or update any out-of-date information. If you wish to exercise any of these rights or unsubscribe from our direct marketing communications, please email us at contact@jet-vip.com. If we consider your request unlawful or abusive, we will inform you of the reasons for not taking action within one month of receipt of the request. You may also lodge a complaint with your national supervisory authority and seek judicial remedy.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our platforms.

Contact us If you have any questions or comments about this Privacy Policy or privacy matters, please contact us at contact@jet-vip.com You can also use this address to request access to your personal data or unsubscribe from our e-mail marketing communications.

Last updated: May 2023